We pour utmost care into every artwork that ships from our Palace.

If your artwork arrives damaged, don’t worry, you can request a full refund. Returns will be accepted within 2 days. Or, if you simply don’t love the piece, you’re welcome to exchange it for another artwork of the same value within 2 Days.

To help us process your refund or exchange quickly, please share:
• A clear photo of the artwork
• Your order number

We’ll schedule a pickup and initiate the refund once the return is verified. The approved refund amount will be credited to the original payment method within 7 days. For exchanges, the store credit will be issued after deducting the return shipping cost from the artwork value.

We offer free shipping across India. All artworks arrive fully framed and ready to hang, just as displayed.

Each piece is carefully packaged to ensure it arrives in perfect condition. We ship across India using our trusted delivery partners.

Once shipped, you’ll receive tracking details so you can follow your art’s journey to your wall. Estimated delivery time is 7-10 days.

Want to customize this artwork or need help choosing the right size for your space? Reach out to us via WhatsApp, and we’ll be happy to assist you.

Is this handmade?
Yes. Every piece at The Palace of Hues is 100% handmade by artists, not printed or mass-produced. What you see is genuine craftsmanship

Does it arrive framed or rolled?
Framed. All our artworks come fully framed and ready to hang, so you can elevate your space the moment they arrive.

How can I be sure of authenticity?
We stand behind every piece we create. Each painting is accompanied by a signed Certificate of Authenticity, confirming its handmade nature and medium.

How is it shipped?
Each artwork is carefully packaged using protective materials to ensure it reaches you safely. In the rare case of transit damage, we offer a no-questions-asked replacement.

From where are the paintings shipped?
We are based in Hyderabad and deliver across India with free shipping.

If I don’t like the painting, can I return it?
We want you to love what you bring home. If it doesn’t feel right, you can request a return,as per our policy.